Job Openings at CNC Software Corporate
Position: Post Processing Engineer
Department: Technical Services
Job Description: Responsible for all aspects of Mastercam post processor including new development, maintenance, support and training.
Primary Duties and Requirements:
- Create, and maintain post processors for a variety of CNC equipment for use with the Mastercam product line.
- Provide post processor related support for dealers, customers, and other CNC Software departments.
- Provide training related to Post Processor Development.
Secondary Duties and Requirements:
- Assist Quality Control with software testing related to post processors including the NCI, Machine Definition and Control Definition.
- Assist in creating and maintaining all post processor related documentation and training materials.
- Provide technical assistance to Software Development as needed.
- Support for trade shows and training.
Education & Skills:
- BS in Manufacturing, Mechanical Engineering or Computer Science.
- Significant experience in C/C++ programming language. Knowledge of VB and .NET is a plus.
- CNC machine tool programming experience. (Emphasis on 5 axis and Multi Turret/Spindle Lathes)
- Have an understanding of the manufacturing process using CNC machines.
- Some experience with the Mastercam product line and/or other CAM application experience.
- Knowledge of basic 3-dimensional geometry is desirable, including but not limited to vector and matrix manipulation.
- Experience with Mastercam’s MP language a plus.
- Creative and effective problem-solving skills.
- Highly motivated with the ability to work independently and as a team member.
- Positive attitude.
- Detail oriented.
CNC Software is an Equal Opportunity Employer. Email resumes to: employment@mastercam.com.
Position: Technical Support Staff
Department: Technical Services
Job Description: Provide technical assistance for the Mastercam product set to end users and resellers.
Primary Duties and Responsibilities:
- Front line phone and email support for End Users and Resellers.
- Track and monitor all requests for technical assistance.
- Work with internal staff to ensure timely resolution of support issues.
- Update online Knowledge Base with common technical questions and answers.
Secondary Duties and Requirements:
- Assist with the design of new functions.
- Assist Quality control with software testing.
- Assist Technical Documentation by reviewing technical documentation.
- Assist with trade shows and technical training as required.
Education and Skills:
- BS in Manufacturing or Mechanical Engineering or 3-5 years Mastercam experience.
- CNC Machine tool programming experience.
- Creative and effective problem solving skills.
- Positive attitude.
- Highly motivated.
- Detail oriented.
- Ability to Multi-task.
- Excellent communication skills.
- Previous help desk experience a plus.
- Solidworks experience a plus.
- Experience with Multi axis and Multi tasking machine tools a plus.
CNC Software is an Equal Opportunity Employer. Email resumes to: employment@mastercam.com.
Senior Technical Writer
The Technical Publications Department at CNC Software has an opening for a full time, permanent senior technical writer with a CAD/CAM background to develop online help, printable documentation, multimedia, and training material for Mastercam. To be considered for the senior position, candidates must have six or more years of publication experience. The ideal candidate will also have experience with Adobe FrameMaker, RoboHelp, HTML, JavaScript, and Captivate or similar multimedia authoring program. CNC Software is an Equal Opportunity Employer. Email resumes to: employment@mastercam.com.
Junior Technical Writer
The Technical Publications Department at CNC Software has an opening for a full time, permanent junior technical writer to help develop online help, printable documentation, multimedia, and training material for Mastercam, under the direction of department senior technical writers. Candidates should have a degree in Technical Communication, Journalism, or English and one to two years of experience in technical communications. We will consider entry level for the right candidate. The ideal candidate will also have experience with Adobe FrameMaker, RoboHelp, HTML, JavaScript, and Captivate or similar multimedia authoring program. CNC Software is an Equal Opportunity Employer. Email resumes to: employment@mastercam.com.
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